Article was published in Business Franchise Australia and New Zealand - Sep 2015 Franchising is all about service. How many times have we heard that or passed it on to our staff or Franchisees – hopefully to see it enacted with the final user – The Customer.
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Today I did exactly the same walk and counted 203 retail stores....
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AuthorPeter Buckingham is the Managing Director of Spectrum Analysis Australia. He is a certified Management Consultant, and a Fellow of the FCA and IMC. Archives
August 2019
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